If you’re currently recruiting within your commercial teams, why not browse our talent pool where you’ll find a wealth of skills and experience across a range of commercial disciplines. You can get in touch via the links in each profile.
Looking for a new role in the cultural enterprises sector? Submit your resume to be featured on this page.
Devising, researching, writing & editing books, guidebooks & exhibition guides for museums & heritage organisations
Experience: I have devised and written books and guidebooks for the National Trust, Royal Armouries, Bletchley Park, IWM London, HMS Belfast, IWM North and IWM Duxford including the award-winning Secrets of Churchill’s War Rooms. I have also edited exhibition guides for the British Museum.
Skills: Concept development • Editorial planning • Focus group moderation • Research • Interviewing • Working with expert contributors and consultants • Tone of voice • Branding • Writing • Story-telling • Structural editing • Copy-editing • Proofreading.
Retail & commercial management, creative merchandising
Experience: Over a decade’s experience in visitor experience and retail management, including House of Illustration, the Roald Dahl Museum, V&A and the National Trust. I use my creative background to create successful merchandise ranges dealing with license agreements, design and production. I particularly enjoy creating merchandise which I did with great success at House of Illustration. I also have experience in public engagement and event production.
Skills: BA and MA in Graphic Design and Illustration which strongly informs my work in merchandising. Strong people management skills. Good at building relationships, multi-tasking and keeping calm under pressure.
Licensing & rights management, commercial & strategic management
Experience: Experienced Senior Manager in rights licensing, specialising in sales and promotion of a wide range of media and brands. I have worked for a variety of brand licensing companies including Nottingham Castle, Hearst Magazines, Greenlight, Beano and Walt Disney, covering licensing sales, PD and creative management. Previous roles include Senior Brand Licensing Manager at Science Museum group, where I also headed the Licensing Creative team.
Skills: Rights licensing and managing global and regional licensees across multiple categories and content types. Developing strategies for licensing and managing business development and driving sales across diverse media. Contract negotiation, financial, team and project management. Creation and delivery of licensed sales output.
Jordan Marie Cook
Events & venue hire, publishing, curation, engagement
Experience: I am a collaborative doctoral candidate with The National Gallery and the University of York. I have worked as a curatorial researcher and writer for York Art Gallery, have written scripts for Simple History, and articles for TheCollector.com. I am looking for work that will utilise my research and writing skills as well as allowing a creative outlet.
Skills: First-Class BA (Hons) in English Literature; MA in Medieval Studies and currently a doctoral researcher in History of Art. Award-winning essay writer; great interpersonal skills; deadline-driven; confident public speaking; artistic and creative; experienced in in-person and online event organisation.
Retail & ecommerce, Manchester or Liverpool area
Experience: I have 2.5. years experience working within a commercial team in the heritage sector – 1 year on the shop floor, and 1.5 years as Merchandiser and Assistant Buyer at the Whitworth Art Gallery and Manchester Museum. I have a particular interest in working for an institution that values sustainability and encourages engagement with marginalised communities.
Skills: Competent administrator with strong data analysis and research skills. Flexible and able to learn quickly, creative and adaptable with good attention to detail. Audience focused with strong brand and customer awareness. I also have a Masters in Art Gallery and Museum studies.
Events, venue hire & front of house management
Experience: Projects and Events Manager for the National Theatre (Apr 2017-Mar 2020), Duty Manager and Events Assistant for Cecil Sharp House (Mar 2014- July 2020) and Duty Manager and Receptionist for Siobhan Davies Dance Studios (Jul 2016- Apr 2017).
Skills: I am highly skilled in event management and planning, arts administration, venue management, safety management, logistics management, budget management, talent liaison and supplier sourcing. I am IOSH (Managing Safely for Theatre and Production) and First Aid at work qualified.
Business development, account management, retail & buying
Experience: An experienced salesperson, I most recently managed my own business, retailing and wholesaling giftware and greeting cards, closing the business in March 2020 prior to the Covid-19 lockdown. Prior to this I have worked as Sales Development Manager for the British Museum, and Bookspeed as well as garnering excellent field sales experience in the Giftware arena.
Skills: I have 20 years excellent practice in various FMCG industry sectors including Bookselling, Giftware, Heritage Tourism and Interiors. First class experience and record of achievement in Field and Office based Sales, Account Management, and Business Development.
Entry/Graduate level cultural management & arts administration
Experience: Internship in Festival Management with ECU- The European Independent Film Festival, Paris. Creative Production Volunteer at The Wilson Museum & Art Gallery- research, curation, administration, event organisation. Music Print Editor at Redbrick and have had several arts articles published. Four years in hospitality.
Skills: Research- academic, social media content, marketing, and curatorial. Creativity- working on creative projects with a variety of teams. Administration- highly organised, can work to strict deadlines, driven and self-motivated. Communication- academic and journalistic writing, website copy, communicating with various teams. Eager to learn.
Project management, engagement, education & events
Experience: cultural mediator, mentoring and capacity building, coordination, syllabus development, project research and development, proofreading and translation, arts and culture festival work, events assistant.
Skills: Interpersonal – Cross-Cultural Communication | Public Speaking | Outreach & Advancement | Working Remotely | Customer Service | Conflict Resolution | Partnership Development | Discretion | Mentorship | Community Building. Expertise – Curating Cultural Programs | Grassroots Campaigns | Financial Planning | Diversity, Inclusion & Representation | UN Sustainable Development Goals.
Freelance book publishing services for museums & heritage organisations
Experience: In-house: editing, production, project management (Yale University Press, V&A, Scala, Lund Humphries; contracts/part-time: Tate, British Library, IWM). Freelance: See skills, below. I also offer full consultancy, from initial concept to final book. I often bring expert suppliers on board, eg editors, designers, repro houses, printers.
Skills: Copy-editing, proofreading, editorial & production project management, schedule & budget management, picture research. Close liaison with curators, exhibition teams and researchers. Hands-on design management. Repro work (eg colour correction). Passing proofs on press.
Product development, buying & merchandising, retail operations
Experience: A highly seasoned professional with international experience in product development, buying & strategy in diverse cultural organisations. Extensive ability to simplify and interpret complex information and legislation with clients and suppliers ensuring retention and account growth. Passionate about creating and cultivating client and supplier relationships across the business.
Skills: MA in Cultural & Creative Industries. Creative concept development, product development, project management, buying & merchandising, contract negotiation, licensing, performance analysis, business partnering, recruitment & team management.
Buying & product development, sourcing & negotiating, retail & wholesale
Experience: Buyer and Product Development Manager at Highgrove Enterprises, sourcing gifts and homewares (60% own brand). Freelance Product Developer for Fenwicks and Tinc, Temple Island Collection and Hippychick. Head of Product Development at Half Moon Bay where licenses included Haynes, Top Gear and Cadbury.
Skills: Creativity and commercial nous, buying, product sourcing and development, organisational ability and excellent communication skills, brand and customer understanding. Design commission and direction, supplier sourcing, product costing and specification, range planning, negotiation, project management.
Retail & publishing, front or back of house, London-based
Experience: GM at Canterbury Cathedral Enterprises for 20 years. Retail Manager, Emma Bridgewater. Retail Operations Manager, Alfred Dunhill Singapore. Menswear Buyer, Alfred Dunhill London. Manager, Russell & Bromley, Bournemouth. Management experience but equally comfortable in a customer facing environment.
Skills: Product development and buying; team management and training; retail operations; publishing guide books; licensing; digital development.
Retail, buying & product development
Experience: Current role is Assistant Buyer, Tate Edit and Product Developer, Special Projects.
Skills: Buying, product development, project management, artist, merchandising, curating. MA Fine Art and MFA Art, Space and Nature.
Retail, visitor services, licensing, ecommerce
Experience: Eight years management experience in heritage attractions; extensive retail experience and history of achieving and surpassing KPI targets; introduced licensing to an independent museum and experience of working with VIPs and high security events.
Skills: Licensing, IOSH- Managing Safely, Project Management, Merchandising, Ecommerce, Finance, Marketing, Performance Management, Events, Visitor Services, Historic Environment Property Management, Preventative Conservation and Research.
Retail, ecommerce, visitor services, archives
Experience: I have spent over seven years working in two national museums, National Railway Museum and Royal Armouries, in customer service, buying and administrative roles before entering full time education. Most recently I volunteer in the University of Leeds archive and collections, working on the Herbert Read archive.
Skills: I successfully completed the Retail Essentials course with the Association for Cultural Enterprises. This consisted of four courses covering retail finance, buying, customer service and merchandising. I also have experience with eCommerce back office programs as well as attending the IRX eCommerce expo.
Senior management in museums and heritage attractions
Experience: 17 years working at the heart of the visitor attraction and heritage sector, and over 24 years as a business consultant. Currently Head of Commercial (SW) for the National Trust leading a multi-disciplinary team responsible for commercial projects and operational delivery with a turnover of £38m, plus commercial strategy. Previously I was a General Manager for the National Trust for Scotland, responsible for leadership of 9 historic properties, managing 70 staff, 100 volunteers and a budget of £2.2m. Prior to this I ran my own consultancy organisation providing advice and support to museums and heritage attractions.
Skills: Strategic leadership, change management, income generation, financial analysis, commercial innovation, staff management and development, project management, budget management, relationship building, and community engagement. I also have a good understanding of building conversation, visitor experience, conservation, marketing, interpretation, gardens and fundraising. I have an MA in Archaeological Survey and am a member of the Association of Certified Chartered Accountants.
Retail, events, visitor services, senior management
Experience: An accomplished, ambitious and commercially astute professional with a demonstrated ability to adapt to different industries and positively influence visitor experience. I am enthusiastic, highly motivated and resilient and can demonstrate exceptional interpersonal and organisational skills coupled with a talent to comfortably work cross- functionally to achieve results.
Skills: Visitor Experience Management; H&S and Policy Compliance; Project Management; Customer Service; Business Development; Product Launch; Venue and Operations Management; P&L and Budgeting; Team Training and Development.