Award Categories

Best Product

What new products have you brought to market that you are really proud of? We are looking for products that are unique and creative, with an engaging story that is relevant to your venue and/or audience.

Best Range

Have you created an eye-catching new range that’s proved popular with your customers? We’re looking for creative product ranges especially with an interesting angle that might relate to your venue or to the supplier(s) involved.

Best Licensed Product

Have you collaborated on a successful licensing project? We are looking for licensed products that are particularly unique and innovative, ideally with an engaging story that is relevant to your venue and has helped you reach new audiences.

Best Publication

Have you produced a notable new publication this year? This category includes all types of publications sold in your shop including children’s books, guidebooks and exhibition catalogues. We’re looking for eye-catching books with engaging design and content that fulfils its objectives and appeals to your audience.

Best Shop

What makes your shop stand out from the crowd? Has your team risen above the challenges to provide a fantastic retail experience? We’d love to hear about any new solutions you’ve introduced in your shop to adapt to the new trading landscape and capitalise on changes to your audience.

Best Online Shop

Whether your online shop is well established or newly launched, it might just be award winning! This award will be judged on how your online shop offers a smooth and engaging customer experience whilst maximising profitability, whatever your budget or platform.

Best Supplier Initiative (Associate Members)

What creative solutions have you introduced to support your customers and help sustain their business, as well as your own? This might include providing free samples or POS materials, or anything else you have undertaken in response to current challenges.

Green Award

This award recognises successful eco-friendly initiatives in commercial activities. Perhaps you’ve introduced a new eco-friendly revenue stream or reduced single-use plastics. How have you kept sustainability at the heart of your business this year?

Digital Income Award

Digital platforms have provided new ways of generating revenue and reaching new audiences during the past 18 months. Have you successfully created a new digital income stream? Examples might include monetising digital content or experiences, digital partnerships or digital fundraising with platforms like Patreon or GoFundMe.

Creative Commerce

This award celebrates the creativity which has sustained our sector through challenging times. How have you capitalised on new opportunities to generate income? Perhaps you’ve created a successful new revenue stream or engaged with visitors in new ways.

Outstanding Contribution

This award recognises a personal contribution to our sector. Is there someone in your team who’s gone the extra mile? Perhaps they’ve stepped out of their role to support in another area or come up with an inspired idea that’s benefited your venue or the wider community.

Rising Star Award

This award recognises someone who is at an early stage in their career but already starting to stand out from the crowd! Does someone in your team have a promising future, showing the skills and talent to make a significant and lasting contribution to our sector?