Darren Begley

Head of Visitor Experience
Shakespeare North Playhouse

Roderick Buchanan

Director of Buying & Retail British Museum

Alison Cant

Head of Merchandising, V&A

Katy Clinch

Retail Manager
Migration Museum

Paul Cottrell

Director, Turpin Smale

Kate Del Nevo

Head of Event Services
Bodleian Libraries

James Dwyer

Creative Director
Lumsden

Allison Everett

Buying & Retail Manager
Fruitmarket

Lizzie Glithero-West

Chief Executive Officer
The Heritage Alliance

Rebecca Hossain

Director of Commercial
Sir John Soane’s Museum

Simon Jones

Managing Director
Navigate

Emily Kneale

Group Food & Beverage Manager
Amgueddfa Cymru

Claire Lane

Director of Commercial
Ashmolean Museum

Rachel Mackay

Head of Hampton Court Palace
Historic Royal Palaces

Kelly Molson

Founder
Kelly Molson Consulting

Karen O’Connor

Director of Commercial
National Museums Liverpool

Hannah Oxley

Head of Retail & eCommerce
Royal Botanic Gardens Kew

Christina Pascoe

National Venue Hire Manager
English Heritage

Victoria Sigsworth

Events Manager
Harewood House

Genevieve Sioka

Publishing & Book Manager National Trust

Margaux Soland

Senior Buyer, V&A

Carly Straughan

Tourism, Ticketing & Technology Consultant

Janet Uttley

Head of Industry Development
VisitEngland