This course looks at the essentials of running a small catering business, whether you’re starting from scratch or looking to develop your existing offer. With a focus on setting up a visitor café, the lessons and resources can also be applied to other food & beverage outlets.
Who is it for?
This course is aimed at anyone who might be thinking about introducing a café or some other food offer to your business, or you may already have a facility and want to ‘sense check’ how you’re performing.
What will I learn?
- Who are your customers?
- Are current trends relevant?
- What kind of food should you offer?
- How to put together a menu
- How to apply menu psychology
- Table service or self service?
- What equipment you’ll need
- Food presentation and merchandising
- The law as it applies to catering
- How to turn turnover into profit
- Labour and other costs
- Financial performance measures
- Why Have a Café?
- Café Customers and Competition
- Space, Design and Equipment
- Front of House Management
- Legislative Considerations
- Staff and Volunteers
How do I access this course?
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Once booking is complete you will receive an email giving you access to the course.
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About the course creator
This course has been written by Sandra Reid. Sandra is Managing Director of Fare Consulting and works with cultural venues of all shapes and sizes supporting them to develop catering strategies and maximise the opportunities for food and beverage operations.
The course is presented by actor and voice over artist Daniel Watson.
Ultimately this is about enhancing the visitor experience, giving them a reason to stay, extending dwell time and adding to overall visitor enjoymentSandra Reid
On average, this course takes around 2.5hrs to complete initially. You’ll be provided with a learning diary to put your learning into practice.
Learn any time, anywhere
The course is available on-demand, and can be accessed 24/7 via a computer, tablet, or mobile phone through a web browser. All video content is subtitled / captioned.
Evidence of CPD
On successful completion of the course, you’ll receive a digital certificate as proof of your skill level, and commitment to continuing professional development.