Learning Resources

Retail

Retail Essentials: Shop Floor Skills

This course will explore the importance of understanding your customer in order to turn browsers into buyers

Retail Essentials: Finance

This course will give you the knowledge you need to both effectively run the financial side of your business

Retail Essentials: Visual Merchandising

This course will give you the tools to use the theatre and drama of visual merchandising to best effect in your shop

Licensing Essentials

This course gives you an introduction to the subject of brand licensing, including how to develop licensing programmes

Retail Essentials: Buying

This course will help you understand the whole of the buying and planning cycle

Advanced Licensing

This course gives those who are already working in licensing the skills to enhance their current licensing programmes


Audio

Julie Molloy – Managing Director, National Gallery Company

Lycia Lobo – Commercial Director, English Heritage

Better Buying

The biggest tool that I use and that I think that everyone should, something that a lot of people don’t appreciate, is your EPOS data. It’s absolutely essential to what you do.

Catherine McGoldrick, Retail Manager National Museums Northern Ireland


Blogs

Starting an Online Shop

eCommerce in Lockdown

Can I help you, Sir?

All for a Good Cause

Christmas in July

Collaborative Commerce

Museum Shop Sunday Success

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