Learning Resources
Retail

Retail Essentials: Shop Floor Skills
This course will explore the importance of understanding your customer in order to turn browsers into buyers

Retail Essentials: Finance
This course will give you the knowledge you need to both effectively run the financial side of your business

Retail Essentials: Visual Merchandising
This course will give you the tools to use the theatre and drama of visual merchandising to best effect in your shop

Licensing Essentials
This course gives you an introduction to the subject of brand licensing, including how to develop licensing programmes

Retail Essentials: Buying
This course will help you understand the whole of the buying and planning cycle

Advanced Licensing
This course gives those who are already working in licensing the skills to enhance their current licensing programmes
Audio
Julie Molloy – Managing Director, National Gallery Company
Lycia Lobo – Commercial Director, English Heritage
Better Buying
The biggest tool that I use and that I think that everyone should, something that a lot of people don’t appreciate, is your EPOS data. It’s absolutely essential to what you do.
Catherine McGoldrick, Retail Manager National Museums Northern Ireland