Marketing & Development Assistant

Job Title: Marketing and Development Assistant
Location: Dudley, West Midlands
Salary: £26,000 per annum
Hours: 37.5 hours per week, between 8.00am – 6.00pm 
Contract: Full-time, permanent

Black Country Living Museum is seeking a Marketing & Development Assistant to support the delivery of the Museum’s marketing campaigns, membership activity and fundraising administration. 

Recognised as VisitEngland’s Large Visitor Attraction of the Year, Black Country Living Museum welcomes hundreds of thousands of visitors each year to experience the region’s rich industrial and social heritage.

This is a fantastic opportunity for someone enthusiastic and organised who is looking to start or develop a career in marketing, communications or fundraising. You’ll gain hands-on experience across a wide range of activities while supporting the team responsible for growing audiences, building supporter relationships and promoting the Museum’s work.

What will you be doing?

• Uploading and maintaining website content, event listings and information across third-party event platforms.
• Supporting the set-up and delivery of email campaigns alongside the Digital Growth & CRM Manager.
• Maintaining marketing asset libraries and helping coordinate and prepare marketing materials.
• Supporting photography activity across the Museum where appropriate.
• Monitoring and triaging enquiries received through marketing and development inboxes.
• Supporting the maintenance of CRM databases and assisting with list management and data updates.
• Assisting with preparation of marketing and audience data for reporting and analysis.
• Supporting membership administration and donor communications with the Development Manager.
• Assisting with the delivery of member and patron events.
• Coordinating guest lists and administrative arrangements for development and business events.
• Providing general administrative support to the Development & Communications team.

This is a varied role where no two days are the same, and you’ll gain experience across both marketing and fundraising activity.

What are we looking for? 

• Confident organisational skills with excellent attention to detail.
• The ability to manage multiple tasks and priorities in a fast-moving environment.
• Good written communication skills.
• Confidence using digital systems including websites, email platforms and standard office software.
• Experience using databases or CRM systems (or confidence learning new systems quickly).
• A positive, proactive approach and willingness to get involved wherever needed.
• A genuine interest in marketing, communications or fundraising and a desire to build experience in these areas.
• Enthusiasm for the Museum’s mission and a desire to help share the stories of the Black Country.

Who are we? 

We are an award-winning 29-acre open-air museum, celebrating our 50th anniversary in 2028. We champion the Black Country, celebrate its people and communities and share our distinctive heritage and heritage, creating pride today and possibility for the future.

Why join us?

Black Country Living Museum tells the story of one of Britain’s most influential regions through immersive experiences, historic buildings and a vibrant programme of events.

As VisitEngland’s Large Visitor Attraction of the Year, the Museum continues to grow its reach and ambition — championing the Black Country, celebrating its people and communities, and sharing the region’s distinctive heritage with new audiences.

You’ll be joining a friendly and supportive team where this role offers a great opportunity to gain experience across marketing, communications and fundraising, building skills that can form the foundation of a career in the cultural sector.

What can you expect?

• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
• Opportunity to learn new skills.
• Competitive rewards & benefits.
• Supportive & inclusive work culture.
• Positive attitude to work-life balance.

What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.

BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. 

Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.

Closing date: 10th April 2026 

Interviews are expected to take place from 17th April 2026; adjustments will be made should successful candidates be unable to attend.  

As we say in the Black Country, tara-a-bit!