Utility Aid

Utility Aid is the UK’s leading energy broker for the charity and not-for-profit sector. As well as helping to secure new contracts for your electric, gas and water, Utility Aid can help with supplier problems, inaccurate bills, advising on renewable energy options, and your journey to ‘Net Zero’. Customers also have access to our Invoice Validation Service, often recouping hundreds of pounds from past bills if we find you’ve overpaid. Over £7 million has been recouped for customers already.

New Switching Service

Utility Aid understands that staff and volunteers alike are time poor and with this in mind we want to make our services more accessible and compatible with flexi/volunteering hours. Our new online switching service will enable users to get instant access to commercial utility quotations from a list of reliable credit-vetted suppliers at any time. The online service also includes a chat function where users can speak with one of our Energy Specialists online between the hours of 9-5 pm.

We’re also pleased to offer Cultural Enterprises Members a free 20-minute consultation. We can offer advice and guidance around billing issues, searching the market, and support around Net Zero.

Why Utility Aid?

• Awarded Third Party Intermediary of the Year 2023
• Awarded Best Customer Service for Large Customers TELCA 2023
• We financially assess all our suppliers to ensure you enter financially stable contracts
• We always work in a clear and transparent manner

The third sector is expected to do more for less, whether that be less funding or less time. Utility Aid understands the challenges the sector currently faces. We have developed quality services to make your life easier, allowing you to focus on your important work in the community.

Find out more at Utility-Aid.co.uk