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Iain Watson @iainawatson·

Well worth reading @ACEnterprises - the critical importance of #foh colleagues in museums https://culturalenterprises.org.uk/blog/visitor-experience/but-what-about-visitor-experience/

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Association for Cultural Enterprises. A company limited by guarantee registered in England and Wales, no 6480726. Registered office Unit B14, Durham Dales Centre, Castle Gardens, Stanhope, Bishop Auckland, DL13 2FJ. Registered charity 1122763

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