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The Visitor Doesn’t See Your Organisation Chart: Why Visitor Experience and Commercial Enterprise Belong at the Same Table
Imagine a visitor arriving at a museum or heritage attraction. They find the entrance, buy a ticket, talk to a […]

From Heatwaves to Halloween: Sector Finds Its Spark with Bonus Programming
In last month’s Commercial Performance Barometer webinar, we reported on a challenging first half of the year for the sector, […]

Retail with Purpose Part Two: Staying True to Our Values
Over a year since I first wrote here on the Cultural Enterprises blog about Retail with Purpose, I believe more […]