Services and Consultancy
Chaperone
Chaperone is an interactive experience platform that augments and automates the guest experience, from ticketing to after they leave your attraction. The platform can be designed easily to deliver offers, personalised content and unique features to your guests.
Visitor apps are becoming increasingly important for attractions. However, many of the ready-made apps that are available may not suit all your needs, and it can be expensive to build a bespoke app. Chaperone’s experience builder means you can create a visitor app that suits your needs and preferences.
Chaperone is created by the team at Dapper Labs, a group that has experience from a wide range of sectors including themed entertainment, cultural and leisure venues. The platform allows you to:
- Create storytelling, app-led tours to enhance the guest visit
- Personalise the visitor experience and gain insight into your visitors
- Quickly enhance your attraction by creating unique visitor journeys
- Set up tailored offers that reach your visitor at the right time, price and place
- Enhance the visitor experience by allowing guests to interact in real-time with exhibits, retail and hospitality
- Available anywhere – pre, during and post visit
- Accessibility – enhancements for visually and hearing impaired ensuring all guests feel valued
- Touchless interaction – via the users smartphone avoiding need to touch exhibits
- Interactive – create engagement by integrating gamification
- Translation – multi language audio and text including translation for written signage
- Integrations – seamlessly with back office, ticketing, F&B, retail and hospitality
- Experience Builder enables quick and easy updates – seasonal or daily changes