Merchandiser

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That’s why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it’s why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Merchandiser to join our team. The role is Part Time and for a Fixed Term of 8 months, working 20 hours per week.

The Benefits

– Salary from £37,863 per annum (pro-rata), depending on skills, experience and location

– 25 days’ holiday plus bank holidays, pro rata, rising to 28 days after 3 years

– Matched pension contributions up to 10%

– Flexible hours

– The opportunity to progress your career within the heritage sector

– Apprenticeship opportunities

– Subscriptions to professional bodies

– Free access to all English Heritage sites for you and up to six friends and family members

– 25% discount in our shops and cafes

– Enhanced maternity, paternity or shared parental leave

– Options to buy additional leave

– An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs

– Opportunities to go to some of our great live music and history events

This is a great opportunity for someone with:

– Knowledge of working with the Purchasing and Sales modules of stock.

control systems, such as Microsoft Dynamics NAV and Power BI.

– Effective negotiation skills.

– Proven track record of delivering against merchandising KPIs and targets.

– Strong communication skills who enjoys working collaboratively in a highly creative and commercial team.

As Merchandiser, you will be integral in improving inventory management processes and actions across our retail business, reducing stock levels while ensuring our sites receive the optimum stock to achieve sales targets.

You will set up reports to analyse sales performance as well as helping to inform the

wider central and site Retail teams on sales performance, so that timely decisions on

markdown and clearance can be made. In addition to this, you will manage effective day-to-day communications with our warehouse. You will strive for continuous improvement to ensure the streamlined co-ordination of stock movement from our suppliers to our sites.

To be considered as a Merchandiser, you’ll need:

– Experience in merchandising across a multi-site commercial/retail operation, including managing high SKU counts and complex product ranging.

– Experience maintaining and optimising stock levels, and ensuring sales are fully met through good inventory management best practices.

– Experience in data analysis, forecasting and forward planning to deliver business

efficiencies and sales

– Ability to work remotely with internal (e.g. site/retail teams) and external

stakeholders (e.g. warehouse supplier)

Interviews will be held on 16th June 2025 via MS Teams.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Helen Pigott on helen.pigott@english-heritage.org.uk No agencies please.