Membership Development Executive

About the Marketing Team:

The Tank Museum’s innovative and award-winning marketing team is highly regarded in the arts and culture sector across the globe. Responsible for the promotion of The Tank Museum, they work on and offline to raise public awareness of the museum, its collections, exhibitions, events, membership schemes, and other revenue raising functions.

The team is defined by its ambition and productivity, creativity and its analytical approach to problem solving. Team members are encouraged to be curious to seek new perspectives and learn new things. 

About the Role:

The Membership Development Executive is a new role, the need for which has emerged from the museum’s continued growth.

The post holder with be tasked with formalising a membership development function within the Museum: integrating and developing existing schemes whilst identifying and undertaking new projects to raise funds to support the charitable objectives of The Tank Museum.

This will include some “public fundraising” activity, using the Museums existing and sizeable international online audiences as a base for support.

The role will encompass:

·        The management of The Tank Museums membership schemes (Friends, Patreon & YouTube Membership) – developing retention and recruitment strategies, member communications & engagement and the measuring and reporting on member satisfaction.

·        Manage online fundraising activity liaising with internal colleagues to ensure targets are met, and our communities of supporters are engaged and appreciated.

·        Manage, promote and administer Museum fundraising schemes; such as the Memorial Wall, Adopt a Tank, Legacy schemes, e-bay auctions and raffles held in support of the museum’s fundraising objectives.

·        Communication with our supporter base.