Illustrations of talking

National Talking Shop

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Bringing together all six of our Talking Shop regions for the first time, this National Talking Shop on Thursday 1 October will look at the impact of COVID-19, and the shutdown of our sector, on your retail activities.

During the session we will discuss:

  • How you responded: when you opened and how you adapted
  • What you found: the changes in visitor numbers, ATV and conversion rate
  • The implications on stock & ranges: managing overstock, newness and seasonality
  • The impact on staffing: morale and culture of your teams
  • Now what: looking forward to Christmas and 2021

We will be joined by Chairs from across our regional groups including Zak Mensah, Head of Transformation at Bristol Museum & Art Gallery, Lycia Lobo, Commercial Director at English Heritage, Matthew Williams, General Manager at Glasgow University Heritage Retail and Louisa Stott, Head of Retail at The Shakespeare Birthplace Trust.

Click here to register now

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1 October 2020 10:30   through   12:00
United Kingdom

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